FAQ
What makes Braid Haven hair different? test
Our boho hair is pre-separated to save you time, reduce tangling, and create a flawless finish. It's double drawn, virgin hair so it's full from roots to ends. Since Braid Haven was created by a master braider, braiders won't run into issues like slow order processing or bundles not matching standard braiding hair colors.
How much hair do I need for a full head of knotless braids?
How do I install and maintain the boho hair?
How long does shipping take?
Orders are processed within 0-3 business days. Standard shipping within the U.S. typically takes 3–5 business days. You’ll receive tracking information as soon as your order ships.
Need help? Use our Contact Form. Or, email us at kelli@braidhaven.com.
Do you offer local pickup?
Yes! Local pickup is available for customers in Metro Atlanta. Choose the “Pickup” option at checkout and you’ll receive instructions on how to schedule your pickup once your order is ready.
Can I return or exchange my order?
We accept returns only on unopened products in their original packaging. To request a return, please contact us within 7 days of receiving your order. Return shipping costs are the responsibility of the customer.
Please visit our Refund Policy page for full details.
How can I contact you?
Use our Contact Form or email us anytime at kelli@braidhaven.com